Privacy Policy

Black Parrot Printing Pty Ltd.  (ABN 48 633 963 961) and all affiliates are bound by the Privacy Act 1988 (Cth) and must protect your personal information according to that Act and other applicable laws, such as the Spam Act 2007 (Cth) (‘Privacy Laws’). 

For this reason, we collect and use personal information only as needed to deliver our products, services and to communicate with you about the same, or as you have requested (collectively, our “Services”). Your personal information includes information such as:

• Name
• Address
• Telephone number
• Email address
• Other data collected that could directly or indirectly identify you.

Our Privacy Policy not only explains how and why we use your personal information that we collect, but also how you can access, update, or otherwise take control of your personal information. 

Who do we collect personal information from?

While providing our products and services, Black Parrot Printing Pty Ltd - may collect personal information from customers, potential customers, consultants, and contractors.

What information we collect, how we collect it, and why

Much of what you likely consider personal information is collected directly from you when you create an account or purchase any of our products, including

• name, address, Financial information  including credit card and bank account details for order or refund processing.
• complete contact forms or request newsletters or other information from us (ex: email);
• participate in contests and surveys, or otherwise participate in activities we promote that might require information about you.

However, we also collect additional information when delivering our Services to you. These methods of collection may not be as obvious to you, so we thought we would highlight and explain a bit more about what these might be (as they vary from time to time): 

Cookies and similar technologies.

we use Remarketing with Google Analytics to advertise online;

third-party vendors, including Google;

we and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve ads based on someone's past visits to our website; and

users can opt out by utilising Google's Opt-Out Browser Add On (https://tools.google.com/dlpage/gaoptout/) and/or Ads Preferences Manager (https://www.google.com/settings/ads/)

Sharing with trusted third parties. 

We may share your personal information with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:

• Processing credit card payments
• Serving advertisements
• Conducting contests or surveys
• Performing analysis of our Services and customers demographics
• Communicating with you, such as by way email or survey delivery
• Customer relationship management
• Recruiting support and related services. These third parties (and any subcontractors they may be permitted to use) have agreed not to share, use or retain your personal information for any purpose other than as necessary for the provision of Services.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

When we disclose your personal information.

We only use personal information for the purposes for which it was given to us, or for purposes which are directly related to one or more of our functions or activities. We may disclose your personal information to government agencies, and other recipients from time to time, only if one or more of the following apply you have consented;

· you would reasonably expect us to use or disclose your personal information in this way;

· we are authorised or required to do so by law;

· disclosure will lessen or prevent a serious threat to the life, health or safety of an individual or to public safety;

· where another permitted general situation applies, or another permitted health situation exists;

· disclosure is reasonably necessary for a law enforcement related activity.

Communicating with you. 

We may contact you directly regarding products you have purchased from us. We may also contact you with offers for additional products we think you will find valuable. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:

• Email
• Text (SMS) messages
• Telephone calls

How we secure, store, and retain your data.

We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate.

We retain personal information only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

• mandated  by law, contract, or similar obligations applicable to our business operations.
• for preserving, resolving, defending, or enforcing our legal/contractual rights; or
• needed to maintain adequate and accurate business and financial records.

If you have any questions about the security or retention of your personal information, you can contact us at privacy@bpprinting.com.au.

How you can access, update, or delete your data.

contact us by one of the methods described in the “Contact Us” section below.

Changes to this policy.

We reserve the right to modify this Privacy Policy at any time. Please check our Privacy Policy on our website regularly for any changes.

Privacy Complaints.

If you wish to make a complaint about a breach by us of the Australian Privacy Principles, you may do so by providing your written complaint by email or letter. our contact details as noted below. You may also make a complaint verbally.

We will respond to your complaint within a reasonable time (usually no longer than 30 days) and we make seek further information from you to provide a full and complete response.

Your complaint may also be taken to the Office of the Australian Information Commissioner.

Contact us.

If you have any privacy-related questions, concerns or complaints about our Privacy Policy, our practices, or our Services, you may contact us by email at privacy@bpprinting.com.au. 

alternatively, you may contact us by the following means:

• By Mail: Black Parrot Printing Pty Ltd.Data Protection, PO. Box 1539, Port Macquarie, NSW, 2444.

More information.

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at http://www.privacy.gov.